0800 288 654
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How do I make a claim on my Mechanical Breakdown Insurance (MBI)?

Call Motorlife
Call 0800 288 654 or email claims@motorlife.co.nz and find out the name of the nearest MTA Approved Authorised Repair Facility to have your car taken to.
Authorised Repairer
Discuss with us the best way to get your vehicle to the Authorised Repair Facility. It may have to be towed if it can not be driven there safely.
Confirmation
The Authorised Repairer will contact us to discuss the claim, cost of repair and seek authorisation from us to complete the repairs on your vehicle.
Claim Form
Complete the claim form below - and remember, please do not authorise any repairs to start until we have accepted the claim and advised the repairer!
Complete the form below to load your MBI claim with Motorlife
Select
Click here to upload any invoices, quotes or service history to support your claim
Declaration
All items in this claim form have been completed accurately. Failure to provide full and correct information could result in this claim not being accepted by Beneficial Insurance Limited ('BIL').